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Help Desk Automation
Replaced manual ticket tracking and assignment workflows using SharePoint.
Project Automation
Automatic event-based task creation and tracking using Zapier and Eventbrite.
Development Program SharePoint
Included workflow approvals and permission based views.
Vacation Request Management
Approval workflow with calendar updates using Power Automate.
Team Task Tracking
Daily completed and pending worklist using Power Automate and Planner.
Project Reporting
Replaced manual daily report with SharePoint and Teams based workflow.
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